GoContact is a cloud-native Contact Center Service (CCaaS) solution, with integrated artificial intelligence and omnichannel solutions. In addition, it has all the functions of a state-of-the-art Contact Center platform, such as IVR, ASR, Inbound / Outbound Services, Scripts, Tickets, Chat, Social Networking, RRSS, CRM, Reporting / Analytics, Quality, E-learning. , SMS, Text to Speech, among others. With more than 10 years in the market, in July 2021 it was acquired by Broadvoice becoming part of the global group with North American parent, and acquiring a unique position in the world: the only CCaaS present in 4 continents; North America, Europe, Latin America and Africa. Go technology is characterized by guaranteeing the security and robustness of operations and reducing technological complexity in Contact Center management, eliminating barriers between people and technology. GoContact is on the right track to become the #1 Partner of choice for Business Process Outsourcing (BPO), for its perseverance, consulting support and daily follow-up to its clients.