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Dynamic Manager who enjoys leading teams, and mentoring employees who are eager to learn new skills and take on increasing responsibility. Work with a can-do attitude. With an Engineering background (licensed P.Eng.), Lean and Six Sigma training, I have an eye for process improvement and efficiency gain opportunities. A good change leader and change adopter. An active learner with a keen interest in Data analytics and insights and the rapid growth of low code tools in this arena. On a journey to up my game in the customer experience arena in an everchanging marketplace.