ManpowerGroup is an American multinational human resource consulting firm headquartered in Milwaukee, Wisconsin, USA. Manpower provides recruitment and assessment, training and development, career management, outsourcing, and workforce consulting. Founded by Elmer Winter and Aaron Scheinfeld in 1948, the company was acquired by Blue Arrow of Britain in 1987, but became independent again in 1991.Please Login (add)
CallRevu - If you have a phone tree, be sure you don't have too many options for the caller to choose from. Most callers can't remember more than 4 options. What may be a few seconds could be the difference between getting or losing a customer! #fixthephones
Verint - You have to educate the enterprise on the value the contact center provides and share the valuable data that they collect from the customers because they have a wealth of data in store there. So, I would do this a couple of ways. -Mila D’Antonio, Ovum Research
Calabrio - What is Sentiment Analysis? How does it work in the #callcenter ? Product Marketing Manager at Calabrio, Tammy Marinac, answers these questions and more in our latest blog: http://bit.ly/2QOAPiA .