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Member Profile

Angie Tay
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TDCX
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Company Details

TDCX provides transformative digital CX solutions, enabling brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. The company’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
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Editorial Contributions

No matter how much the advantages of remote workers are flaunted and raved about, many managers still cannot shake their reluctance of the whole at-home workforce. What are some of these concerns that keep so many companies from embracing this effective strategy? We asked industry professionals to...
October 30, 2009
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We asked our members if they could share any learning experiences they have had using remote workers in their organizations. What we got was a wealth of tips and advice that could help those in the process of implementing a remote worker program.
October 29, 2009
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We keep hearing about all the positive things that a remote worker program can bring to a company, but surely there are still some negative aspects that need to be addressed. We asked industry professionals what they believe to be the potential pitfalls of employing remote workers.
October 28, 2009
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