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Company Details

Navigant Technologies Inc.

International Business Process Outsourcing (BPO) Company

We are an International Business Process Management (BPM) Company, with specialization in Demand Generation for IT, Software, Platform based, Mobile Apps, ICT, & Technology based companies.

We will handle your Demand generation globally along with other BPM functions like Customer service, Technical Support, Help Desk, Inbound Sales calls, Vendor Onboarding , Cataloging, Account Management, Travel Desk, Employee Grievance Help Desk, Email Response & Live Chat

We will generate web leads and make Outbound reach out to these leads for Generating Qualified Sales Leads, Sales, Market Research, Debt Collection, Follow Up calls.

Combining 18 years of experience and comprehensive capabilities across technology based industries and business functions, we collaborate with clients to help them become high-performance businesses.

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Editorial Contributions

We’ve all had the pleasure of experiencing bad service at one time or another and it begs the question, where do companies go wrong with the service they provide? We asked Contact Center Professionals for the answers to discover the source of terrible customer service.
April 19, 2010
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Everybody has their own definition of what great service is supposed to be, but if we want a straight answer, who better to ask than those in the customer service industry? We asked these professionals which industry sectors provide great service and which ones are poor.
April 8, 2010
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When it comes to customer service, different parts of the world may have different views on what it constitutes exactly. We asked industry professionals if they had noticed any differences in customer service by people from different cultures.
April 6, 2010
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Raj Wadhwani ContactCenterWorld
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Nicole Singaram Merchants SA (South Africa)
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Miroslav Jirků Phonexia
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