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Member Profile

Anthony Dinis (25 Yrs in the industry)
CEO
Vocalcom
3 Connections

Company Details

Vocalcom is a global provider of cloud technology which helps businesses win more customers, serve better and grow faster. With more than 1,400 customers in 47 countries, is one of the foremost players in cloud contact center software, omnichannel customer experience, & sales acceleration technology. Vocalcom provides a compliant, multi-tenant cloud call center, that provides all the benefits of enterprise-level call center software without the cost or hassle, meaning businesses can invest their money in further expansion and scale the use of Vocalcom to support their growth. With Vocalcom solutions, sales and service professionals benefit from a great value customer contact solution which ensures teams can continually improve performance, win more customers, and deliver a personalized customer service experience all in one place.

https://www.vocalcom.com
 
             

Editorial Contributions

Here are the first five of the top ten trends for customer engagement to look out for in 2016.
December 18, 2015 5:00 AM
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GetApp, a Gartner company that specializes in matching organizations with the right business applications, released their quarterly ranking of the top 25 Call Center Software cloud-based apps, GetRank. Vocalcom took 1st place in GetRank for the third consecutive quarter in the Call Center Software c...
October 19, 2015 5:00 AM
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Personal Blog

Of all the social media platforms used nowadays for customer engagement, Twitter is arguably the mos... Read More...
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Omnichannel brands understand the importance of using social media as a tool for customer service in... Read More...
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Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

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