I am in the Medical Aid Industry since 1997 and in a Supervisor position for 9 years. I am well trained in the Industry and I love and enjoy Call Centre's the work, excitement and customer service that goes with it. I like knowing about the systems, used in Call Centre's, such as IVR, Business Management Systems. I am always willing to learn and am currently studying, towards my Business Management degree in Project Management. I started studying late due to the fact that I am a single mother of 4 and concentrated on my kids first, now that they grown I can focus on myself and my growth and I intend to do it well. Thank you for inviting me to join your group, I am certain I will learn and grow much.
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