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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
As being Turkey's first outsource call center company, with it's 700 employees and 700 seat capacity at five locations (Istanbul (Atasehir, Umraniye and Gunesli) Kocaeli and Yalova), VODATECH has been providing a "Customer Interaction Platform" for Telemarketing, Customer Support, Collection, Data Quality and Technical Support (Helpdesk) to companies both local and abroad who are the leading brands in their markets, since 1998. VODATECH's approach to "call center services" is not a one sided communication, it is a solution which the interaction with company's end users and business partners is managed. Using this platform, companies get to know themselves, their customers and job- partners better and can measure the performance of all. They can delegate their business and escalate their processes. The most important components which form this platform are HR, technology and know-how. VODATECH's call centers located in different locations running on multi-site structure, are designed to supply corporate clients "uptime, continuity, security and flexibility".Please Login