Globitel, founded in 1996, is one of the few companies offering a wide range of telecom solutions to cover different telecom needs of various industries. At Globitel, we take pride in having the competence and the ability to offer a wide range of products covering the needs of both telecom operators and call centers in more than 35 countries.
Our call Center solutions cover , Call Recording and Quality monitoring (Speechlog) , WFM solution , and Agent Performance Management platform .Please Login (add)
Globitel, a leading telecom and customer care solutions provider, announced the release of version 2.4.1 of its outstanding WFM solution; a platform for optimizing the performance of customer engagement centers by enhancing the ability to accurately forecast, schedule and monitor activities. May 10, 2016 4:21 PM
The Call and Contact Centre Expo is Europe’s leading event for forward-thinking contact centre and customer experience professionals, showcasing the latest tools, strategies and innovations that are shaping the future of the industry. On the 21st and... Read More...