Member Profile

Company Details

Globitel, founded in 1996, is one of the few companies offering a wide range of telecom solutions to cover different telecom needs of various industries. At Globitel, we take pride in having the competence and the ability to offer a wide range of products covering the needs of both telecom operators and call centers in more than 35 countries.

Our call Center solutions cover , Call Recording and Quality monitoring (Speechlog) , WFM solution , and Agent Performance Management platform .

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Editorial Contributions

Globitel Lanuches Mobile Connect in the Jordanian Market

GSMA's mobile connect service offers the users a single login solution for their internet needs.
October 5, 2016 5:00 AM

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Globitel Releases a New Version of its Workforce Management System (WFM)

Globitel, a leading telecom and customer care solutions provider, announced the release of version 2.4.1 of its outstanding WFM solution; a platform for optimizing the performance of customer engagement centers by enhancing the ability to accurately forecast, schedule and monitor activities.
May 10, 2016 4:21 PM

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