Dr. Bikram Kumar Singh, a multiple award-winning training leader and recipient of the prestigious Chief Learning Officer award, is an organizational learning and development specialist with varied and exclusive training and consulting experience of 25 years across large corporates and governments in the North American, European, African, Asian, and Middle Eastern regions. He is the Founder, President & CEO of BK One Learning (Estd. 2002), a global training and development, organizational learning, and management consulting company. Under Dr. Bikram Kumar Singh's leadership, BK One was selected to the Global Top 12 Training Outsourcing Companies' watchlist by TrainingIndustry.com for two consecutive years in 2011 and 2012. In addition, the company has been consistently rated among the best global training outsourcing and organizational development companies since 2005. With a network of over 8,000 full-time, part-time, and contract employees serving many Governments and over 350 Fortune 500 Companies in 52 countries worldwide, BK One is a leader in Customer Experience and Performance Improvement training and consulting for BPMs and Contact Centers worldwide. Bikram holds a Ph.D. in Learning Technologies (Workforce Learning and Performance) from the University of North Texas. Bikram also has an MS in Workforce Learning and Performance from UNT and an MBA in Human Resource Management from IMT-Ghaziabad (India). A Master Black Belt in Six Sigma Quality, Bikram specializes in OD and OB training, consulting, and setting up learning organizations. He has trained over 70,000 professionals in the last 25 years across various multinational companies, including Ameriprise Financial, Convergys, Google, KPMG, Deloitte, McKinsey, PWC, Accenture, Meta, Cognizant, JP Morgan, Infosys, Macy's, American Express, Capital One, GE, EXL, Dell, Wipro, IBM, HCL, Mphasis, Citigroup, Microsoft, Intel, Cadence & WNS, to name a few. Dr. Singh is regularly featured in top international media houses (print, television, and internet-based) from all over the world, such as the Wall Street Journal (USA), CNN (Middle East), The Globe and Mail (Canada), Economic Times (India), Kuensel (Bhutan), Times of India (India), and many more. His areas of interest include trainer skills development, performance and productivity improvement, training and technology strategy, voice and accent, CRM and MIS, six sigma quality, and training-software development. He works closely with corporate clients and individuals from all over the world to provide training solutions for HR and Language problems and help them exploit the opportunities, which are available on a global scale. He believes that the ability to learn is innate, and people require a suitable 'vehicle' to stimulate, encourage, and catalyze learning. Dr. Singh is driven by his commitment to helping individuals and teams succeed on purpose and not by chance - by having better skills, more precise direction, and higher motivation.