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Member Profile

Bilgin Uğurlu
Sales Manager
3-D Bilisim
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About Me, My Hobbies & Interests!

First of all I'm Speech Analytics Expert & Quality Management Expert and Data analyst All in one :) I have over +15 years of experience in contact center operations, business development, voice recording, Interaction Analytics and quality management programs. I like to deal with challenge of contact centers and give the customers what they need to solve their problem. My main role is to help businesses create outstanding experiences. With our assistance, companies improve conversion rates, foster loyalty, increase brand recognition, and much more. If you’d like to know how I can help create and solidify your customer journey, please don’t hesitate to get in touch.

Company Details

3-D Information Technologies has been established in 1998 by fully Turkish capital, following the owners' experience at the abroad. 3-D Information Technologies has been presenting value added solutions under the strategy of the Merit Group since 1998. 3-D Information provides complete solutions with wide range of products to call centers, banks and stock brokers and insurance companies, both in public and private sector.
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Elif Diplen Birol ContactCenterWorld
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