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First of all I'm Speech Analytics Expert & Quality Management Expert and Data analyst All in one :) I have over +15 years of experience in contact center operations, business development, voice recording, Interaction Analytics and quality management programs. I like to deal with challenge of contact centers and give the customers what they need to solve their problem. My main role is to help businesses create outstanding experiences. With our assistance, companies improve conversion rates, foster loyalty, increase brand recognition, and much more. If you’d like to know how I can help create and solidify your customer journey, please don’t hesitate to get in touch.
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
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