Our next event - seats still available! Book today!
Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Bill Backus is a recognized professional within the virtual contact center industry. He is available as a speaker and facilitator for groups and companies who want to further uncover the value of virtual agents. Backus and Associates provides international consulting services for companies who are investigating and launching virtual agents.Please Login