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Member Profile

Bohdan Lysenko
Business Development Manager
Global Bilgi LLC - Ukraine
     (Verified Admin.)

 

NEW!

About Me, My Hobbies & Interests!

Business Development Manager at Global Bilgi - leading EMEA contact center

Company Details

Founded in 1999 in Turkey, as a part of the Turkcell Group, Global Bilgi improves customer experience for brands with more than 16000 employees at 25 locations in Turkey and Ukraine.

Global Bilgi started its operations in Ukraine in October 2008 and today we have more than 850 employees at 6 locations: Kyiv, Dnipro, Sumy, Kharkiv, Nikopol, and Zaporizhia. We are the leaders in the field of contact centers in Ukraine and stand among the three largest outsourcing contact centers in the country, occupying 15% of the market.

Today, Global Bilgi has a large portfolio of projects in areas such as retail, marketing, finance, IT, media, telecommunications, courier delivery, aviation, and travel.

Based on experience in the field, our IT specialists developed a new product - the all-in-one digital platform for contact centers called Sirius.


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