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Member Profile

Brook Elkins (9 Yrs in the industry)
Director, Customer Service
Optum
242 Connections

 

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About Me, My Hobbies & Interests!

Brook Elkins has occupied numerous leadership positions in customer support management and medical operations management for the past 20 years. Since joining Optum in 2013 as the Director of Product Support and the Optum ICD-10 Support Program Lead, Brook has improved leadership and structure within the support organization. Prior to joining Optum, Brook served for 14 years in numerous Operational and Program leadership roles at Hewlett Packard. Additionally, Brook is in his 25th year in the U.S. Air Force Reserves and is currently working as the Medical Operations and Planning Officer for U.S. Northern Command. He holds a Master’s degree in Leadership from a Military Service Academy and is currently pursuing Doctoral studies in leadership. Brook is married with 3 children.

Company Details

Optum is a provider of information and technology-enabled health services business dedicated to helping make the health system work better for everyone. Optum is powering modern health care with nearly 125,000 people worldwide who collaborate to deliver integrated, intelligent solutions that work to modernize the health system and improve overall population health.
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