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Member Profile

Christelle Correia
Leadership & Personal Development Coach
Casting Crowns Coaching
     (Verified Admin.)296 Connections



About Me, My Hobbies & Interests!

My background includes 20+ years of leading and influencing business operations within Financial Services across EMEA. Drawing from my own experience, I developed a passion to equip leaders to be more effective and happier in their workplace and therefore went on to found Casting Crowns Coaching to inspire Operations and Contact Centre Leaders to reach their full potential. As an award-winning leader, I have a deep understanding of Contact Centre Operations. I apply my knowledge, combined with my coaching skills, to help individuals navigate the myriad of demands placed on them. I hold the view that coaching provides an essential companion for leaders to thrive in this ever-changing and demanding environment. I trained originally with The Coaching Academy in London where I graduated with distinction as a Personal Development Coach (an ICF approved qualification) and Accredited DISC Practitioner. I am currently completing my qualification in Corporate & Executive Coaching at the same institution. Over and above this, I am working towards an accreditation as a Heartstyles Associate where the focus is on personal development of leaders to aid business growth. I continue to stay abreast of operational industry best practice, through my involvement as an Awards Judge.

Company Details

Established in 2008 4Life Direct is a leading international financial services company specialising in making simple, easy-to-understand and affordable life insurance products accessible to the European market via direct-to-consumer strategies. It is represented in Poland, Greece, Hungary, Czech Republic, Slovakia and the United Kingdom and is recognized as the market leader in the field of direct selling.
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Personal Board

Whoo hoo!! That is fantastic news! I am thrilled! That's perfect! Thanks
March 30, 2012 9:57 AM

Grace Heny | Contact Center Indonesia

Congrats .... cant wait to see you there in London. I hope you can share how you do it

March 31, 2012 8:51 AM EST
Looking forward to EMEA conference in June!
March 26, 2012 4:00 AM

Raj Wadhwani 🍁 | ContactCenterWorld

Congrats on being awarded the TopPlace2Work Certification - if you don't mind I will bring along a certificate and present to you in London - ok?

March 28, 2012 7:08 PM EST

Personal Awards

ContactCenterWorld - Top Ranking Performers Awards World Finals 2011: Ranked #3 for Best Contact Cen...
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November 5, 2011

ContactCenterWorld - Top Ranking Performers Awards EMEA 2011: Ranked #1 for Best Contact Center Oper...
(view more)

July 9, 2011
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Genki Ogata TEMPER
Burak Alacam UltimooCollect
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Osman Firat Arcelik Pazarlama A.S.
Darren Arnold Merchants SA
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Upcoming Events

The 19th AMERICAS Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
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