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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
DHL Express aims to be the provider of choice of Express International Transportation Company through an Insanely Customer Centric Culture, Customer Service (CS) is therefore a key department in the organization and its Global Strategy. CS is intended to guarantee customer satisfaction at the first contact, and actively listening to the voice of the customer (VOC) in order to improve our processes keeping all our decisions centered in our customers, and delivering excellent results through great service quality.Please Login (add)