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MANITOBA CUSTOMER CONTACT ASSOCIATION - working together for a stronger more successful customer contact service Industry.
MCCA is an industry association comprised of companies and organizations associated with the customer contact service sector.
Understanding the needs of our growing Industry allows us to offer valuable training to agents, supervisors, and management for organizations of all sizes as well as create profitable networking opportunities.
An increasing number of members are engaged, recognized and enriched by the partnership with MCCA and each other.
An Industry that is thriving through professional development capacity building strategies.
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17th Annual NEXT GENERATION BEST PRACTICES CX & CC Conference & Expo aimed at those who operate in North and South Americas, Europe, Middle East & Africa, Asia Pacific will help you with award-winning strategies and tactics from the best in the regio... Read More...