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Member Profile

Carmen Ferris (11 Yrs in the industry)
Program Manager
Manitoba Customer Contact Association
3 Connections

Company Details

Manitoba Customer Contact Association

MANITOBA CUSTOMER CONTACT ASSOCIATION - working together for a stronger more successful customer contact service Industry.

MCCA is an industry association comprised of companies and organizations associated with the customer contact service sector.

Understanding the needs of our growing Industry allows us to offer valuable training to agents, supervisors, and management for organizations of all sizes as well as create profitable networking opportunities.

Our Goals:

An increasing number of members are engaged, recognized and enriched by the partnership with MCCA and each other.

An Industry that is thriving through professional development capacity building strategies.

Establish and maintain strategic partnerships with sector partners and other like-minded groups.