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Member Profile

Carolyn Arnold
Marketing Director
Contexta360

NEW!

About Me, My Hobbies & Interests!

I am part of a high-growth Conversational Analytics company based in Amsterdam and London. I have a passion for artificial intelligence, speech-to-text, and natural language understanding. The work is fascinating and we are fanatical about call centre efficiency and being the vendor of choice for affordable, agnostic, snap-in Interaction Analytics that is simple to implement and works with all the tech stack. Our products are already helping contact centres large and small to capture, transcribe, summarise and analyse conversations across multiple languages for compliance, sentiment, topic, intent, context, effectiveness and customer experience.

Company Details

Contexta360 is a high-growth company based in Amsterdam and London. Our software developers and computer scientists have a passion for artificial intelligence, speech-to-text, and natural language understanding. We help enterprise organisations capture voice and video conversations across multiple languages, transcribing, summarising and analysing them for compliance, sentiment, topic, intent, context, effectiveness and customer experience. We build a 360-degree view of customer interaction by analysing phone, video and chat conversations.
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