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Member Profile

Cassandra Spalding (18 Yrs in the industry)
Co-Owner
Elite Solutions Group
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About Me, My Hobbies & Interests!

I am the Co-Owner of a Customer Contact Center. We provide services via telephone or chat to Companies seeking an outsourcing opportunity. I have 10 years of Call Center experience working in roles from an agent, quality, WFM, leadership, training and more. I have specialized skills in both inbound and outbound, servicing several call types such as; Technical Support, Cable, Wireless/Cellular, Banking, Sales, Collections, Healthcare, & Hospitality. With mountains of experience I decided to venture out into my own call center. I am seeking to network with anyone in the Call Center Industry and those who are looking for Outsourcing opportunities with an amazing service provider.