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Member Profile

Catherine Fauchoux
Consultant Relations Manager

Genesys
(Verified Admin.)4 Connections

NEW!

About Me, My Hobbies & Interests!

am managing the Consultant Relations Program at Genesys, part of the Influencer Marketing Team. Our mission is to elevate, engage, and leverage the value and impact of Genesys with the Global Independent Consultant arena, influencing wins for the Consultants, Genesys, Partners, and our customers. Our Consultants Community is composed of Consultants who are subject matter experts on CEX, CCaas, Digital Transformation, Journey Orchestration, who are engaged by their end clients, "our customers", to guide them through decision making projects (i.e. RFPs, Discovery, implementation, etc.). Consultants are independents, they are vendor agnostic.

Company Details

Genesys

Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.