TELUS International - a global contact center outsourcing, BPO and ITO company with delivery centers around the world, including in Canada, the United States, Central America, Europe and Asia. TELUS International is the global arm of TELUS, one of Canada’s largest telecom companies.Please Login
Customer Service is paramount in this day in age. It represents your brand and your company's core business. ContactCenterWorld.com asked a select number of members the following: If you had to give just 1 tip regarding the use of technology in relation to improving customer service, what would your... November 10, 2015 5:00 AM
ContactCenterWorld.com sought out some of its members to find out if they believe there is a correlation between the service you receive as a consumer and your loyalty to the supplier? The answers really help you see how your front end staff really do represent the company and it's brand. November 9, 2015 5:00 AM
The Call and Contact Centre Expo is Europe’s leading event for forward-thinking contact centre and customer experience professionals, showcasing the latest tools, strategies and innovations that are shaping the future of the industry. On the 21st and... Read More...