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Eric Sherman
VP Business Development
Ety Baita Rahmah
Contact Center Manager
Samara Johansson
Marketing Manager
Kseniia Kasimova
Chief Marketing Officer

Member Profile

Charlie Guerini (19 Yrs in the industry)
Senior Director of Global Operations and Head of Europe
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Company Details

Technology Solutions & IT Support

Today’s technology is powerful — faster, more robust, and more capable than ever. But as we become more reliant upon technology to accomplish day-to-day goals, IT departments must devote more and more time to reactive fixes and maintenance of existing equipment, while forward-thinking, strategic work sits on the back burner.

The IT infrastructure, one of your business’ most powerful tools for accomplishing your goals, can also be one of your greatest obstacles.

But it doesn’t have to be.

Alphanumeric manages all or part of the technology lifecycle through an array of effective services — available a la carte or in tandem — that enable you to focus on core goals and move your business forward.

Technology should work for you, not the other way around.

Global 24×7 Service Desk

Available around the clock and around the world, our Raleigh, N.C.-based service desk offers comprehensive support to end-users, helping to ensure responsive incident resolution and streamline IT management. The service desk acts as a hub for any number of strategic services and provides a single-point-of contact for incident resolution or escalation, according to stringent service-level agreements, ITIL best practices, and SOC 2-compliant processes.

New 2021 Membership

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