NICE inContact CXone™ is a unified cloud customer experience platform. CXone combines Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. NICE inContact’s DEVone developer program is the industry’s largest partner ecosystem, providing applications from partner companies on the CXexchange marketplace that are designed to integrate with CXone. Please Login (add)
NICE inContact receives highest scores in both geographic use cases, North America and Western Europe, and two application use cases, customer engagement center and agile contact center. January 15, 2019 5:00 AM
NICE inContact, a NICE (Nasdaq: NICE) business, announced that multiple industry analyst firms have recognized NICE inContact and NICE inContact CXone as a leader among cloud contact center platforms. December 7, 2018 5:02 AM
Meet with the President of ContactCenterWorld.com and fellow members in the area. ContactCenterWorld.com will present 10-20 best practice ideas from 2018 Best in the World award winners and also information about upcoming NEXT Generation Best Practic... Read More...