I am a managing partner with Brook Trout Solutions in charge of marketing, sales and support of our customers. I am a lifelong resident of Colorado and a sports junkie, either watching or participating. As you might be able to tell enjoy fly fishing in the many lakes and rivers of Colorado. Professionally we focus on foundational technologies for contact centers, CCaaS, software driven, intelligent voice and data networks and representing BPO to potential customers. We allow businesses to optimize and accelerate the customer experience, employee efficiency and returning on ROI on our projects.