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Member Profile

AMBASSADOR
Danny Singer (25 Yrs in the industry)
Founder& CEO
Noetica
     (Verified Admin.)195 Connections

   

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About Me, My Hobbies & Interests!

Danny Singer, Noeticas founder and CEO, has been the driving force behind the Synthesys product range. A veteran of the software industry, hes been involved in the contact centre space since 1988. A graduate in Pure Mathematics, Danny spent the initial part of his career developing military intelligence software systems.

Company Details

Noetica is a software development company specialising in intuitive, user friendly software for contact centres. Our software platform, Synthesys, is a comprehensive package that provides almost everything you will ever need in order to run and manage a successful, effective and efficient call centre operation. Developed over many years and incorporating a wealth of knowledge and experience of the call centre market, Synthesys is designed to reduce reliance on IT and empower the business functions to become autonomous and extremely agile by delivering integrated applications to the agents’ desktop intelligently and in record time.

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Centralised Healthcare System Managed By The Contact Center - Assistt (Turkey)
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Danny shares his thoughts on some of the issues with predictive dialers and the resultant 'silent calls' (when a call is connected but there is no free agent to take it)
June 8, 2004
 22719 
Everyone is talking about internet-enabled call centres. It is hardly surprising that discussion is focusing on the new medium.
August 8, 2002 3:01 PM
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Wow!!! can't wait to welcome all the delegates to my home country.

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