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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Service Monitor, the premier consultancy specialising in customer experience management and education in Southern Africa, is the exclusive provider of international contact centre certification. Service Monitor is the right choice for large and midsize corporate clients for whom service excellence is important. Our goal is to enable pragmatic execution and comprehensive knowledge integration. We offer clients customised solutions with a deep understanding of industry issues. We have wide-ranging expertise in key markets internationally. Please Login