At Bank of The West, they take pride in contributing to nonprofits and volunteering in their communities to making a point to get to know our customers by name. Bank of The West aims to stand apart. While many things have changed over their bank’’s long history, one thing has remained the same: commitment to customers and community.Please Login (add)
Recognizing personnel with internal awards is a best practice that many have adopted. ContactCenterWorld.com asked the question: Who should be the person presenting internal awards to staff/recognizing achievements of the staff/center and why? November 2, 2015 5:00 AM
We all want things to work out when first hiring an employees but not every hire ends up being the perfect fit for one reason or another. ContactCenterWorld.com sought out some advice from our members from around the world and asked: What is the best way to cut loose an employee who is under-perform... October 28, 2015 5:00 AM
The Call and Contact Centre Expo is Europe’s leading event for forward-thinking contact centre and customer experience professionals, showcasing the latest tools, strategies and innovations that are shaping the future of the industry. On the 21st and... Read More...