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Company Details

Telecontact - is an outsourcing contact center.

Telecontact started it's operations in 1999 among first outsourcing call centers in Russia. Now the company operates a distributed contact center system of 20 sites in 15 cities across 5 countries: Russia, Ukraine, Belarus, Kazakhstan and Uzbekistan; the overall amount of agent seats now is 7500. Telecontact provides the full range of inbound and outbound services, involving all up-to-date communication channels. The industries most presented in clients portfolio are Banking (50%+), E-commerce, and Telecom.

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