Dave D'Arcy | Personal Profile

Member Profile

Dave D'Arcy (20 Yrs in the industry)
Senior Director International Care and Tech Support
Vonage
Past:Vodafone
305 Connections
Add Contact
   

Company Details

Vonage
Vonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate.

Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.


             

Gallery Photos

View All

Editorial Contributions

How Has COVID-19 Affected Call, E-mail Volumes In Your Center? - Part 1
If you operate a center - has call, email, chat traffic increased, decreased or stayed the same since the virus emerged? AND, if its changed up or down how? and how have you managed the change?
March 25, 2020 5:00 AM
 411 
Share

Personal Awards

Dave D'Arcy
ContactCenterWorld - Top Ranking Performers Awards World Finals 2019: Ranked #1 for Best Contact Cen...
(view more)
December 7, 2019 5:00 AM

Contact List

Search for Members
Raj Wadhwani ContactCenterWorld
     (Verified Admin)
Elif Diplen ContactCenterWorld
     (Verified Admin)
Esteban Creasey ContactCenterWorld
     (Verified Admin)
Eric Klein Cloudonix
     (Verified Admin)

Industry Champion Comments

I have known Dave on a personal level for a fair few years now, and I cannot think of a more deservi...
October 24, 2019 12:39 PM
Work with him in the past. Phenomenal director
October 4, 2019 4:36 AM
Tenacity, integrity, people person and a very passionate leader. Patience and grit, exceptional know...
September 27, 2019 9:10 PM

Upcoming Events

Submit Event
2020 EMEA - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Conference
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
 6
 3895 
Share
2020 AMERICAS - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Conference
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
 7
 5023 
Share
2020 APAC - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Conference
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
 1
 2220 
Share

Latest Americas Newsletter