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Member Profile

AMBASSADOR
EXECUTIVE MEMBER
Dave D'Arcy (21 Yrs in the industry)
Senior Director International Care and Tech Support
Vonage
Past:Vodafone
351 Connections

   

NEW!

About Me, My Hobbies & Interests!

Been around the block, been around the world. Passionate about customer first. My priority is putting the customer at the centre of every consideration. Learnt a lot, forgot more. Always looking to learn again. Many years customer service and contact centre experience in multiple industries, countries and roles

Company Details

Vonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate.

Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.



https://www.vonage.com
 
             

Editorial Contributions

If you operate a center - has call, email, chat traffic increased, decreased or stayed the same since the virus emerged? AND, if its changed up or down how? and how have you managed the change?
March 25, 2020 5:00 AM
 1036 
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Personal Awards

ContactCenterWorld - Top Ranking Performers Awards World Finals 2020: Ranked #1 for Best Contact Cen...
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February 12, 2021 5:01 AM
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Raj Wadhwani | ContactCenterWorld.com

awesome gala and awards

February 25, 2021 12:29 PM EST

Clint Waltman | Ec3

Fantastic presentation as usual. Congratulations to your entire team and obviously yourself Raj for pulling off the near-impossible!

February 26, 2021 1:40 AM EST

Industry Champion Comments

Latest Voter Comments - why they want this individual to win!
Energy, Enthusiasm, Always looking forward!
October 2, 2020 10:59 AM
Dave has a great influence on the development of our company. He is great at leading strategic trans...
September 30, 2020 5:45 PM
Always innovating, doing what's right for the staff, aliening the teams visions with his own and the...
September 30, 2020 3:02 PM

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