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Member Profile

AMBASSADOR
EXECUTIVE MEMBER
Dave D'Arcy (24 Yrs in the industry)
Founder
Dave D'Arcy - Laughing Leadership
     (Verified Admin.)
Past:RingCentral
Vonage
Vodafone
818 Connections

   

NEW!

About Me, My Hobbies & Interests!

Been around the block, been around the world. Passionate about customer first. My priority is putting the customer at the centre of every consideration. Learnt a lot, forgot more. Always looking to learn again. Many years customer service and contact centre experience in multiple industries, countries and roles

Company Details

Leadership consultant, public speaker, host and coach. Focused on the human behaviour and development that will best enhance personal and business growth. We are here for a good time not a long time! Lets learn and enjoy in tandem.

If the premise "Happy staff make happy customers" is correct. Then businesses should start by focusing on staff happiness. What better expression of happiness than laughter.

            (add)  

About us - in 60 seconds!

Industry Champion!

Latest Voter Comments - why they want this individual to win!
Dave is an awesome guy who works hard to always improve the contact center industry for the benefit of all.
May 14, 2024 4:13 PM
Dave cares about so many aspects of the call centre interaction, from technology, the staff, to suppliers to customers, he sees the full picture and understands how to influence and interact with each part to get a great outcome
May 1, 2024 12:54 PM
Ex great manager
May 1, 2024 12:28 PM
Dave Rocks!
May 1, 2024 9:28 AM
Dave is a great guy, works hard, helps colleagues and strangers alike, promotes the industry.
May 1, 2024 8:21 AM
Showing 1 - 5 of 13 items

Personal Board

Further questions from team members including bad decisions, missed opportunities and the search for inspiration. Take a look and please subscribe #squintyeyedview https://www.youtube.com/watch?v=QD4j...
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May 7, 2021 6:47 AM
https://www.youtube.com/watch?v=J6sPzW6jVlM&t=4s Please see my latest video and please subscribe
April 8, 2021 10:10 AM
https://www.youtube.com/watch?v=1QXtXVaYmE8&t=4s Please take a look
March 26, 2021 8:12 AM
Showing 1 - 4 of 6 items

Personal Awards

ContactCenterWorld - Top Ranking Performers Awards EMEA 2021: Ranked #1 for Best Contact Center Exec...
(view more)

September 17, 2021 12:00 AM

ContactCenterWorld - Top Ranking Performers Awards World Finals 2020: Ranked #1 for Best Contact Cen...
(view more)

February 12, 2021 12:01 AM
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Shadon Moodley Johannesburg Stock Exchange (Investor Services)
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The 19th Asia Pacific Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
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