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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
eResourcePlanner is a unique Global Staff Self-Management, Reporting, and Intelligent Notification Service that automates the disposition of employee schedule change requests and passes the resulting schedule changes to other in house applications, most often to Workforce Management, Payroll, and Time/Attendance systems.