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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Harrington Consulting Group, Inc. specializes in consulting inbound Contact Center Systems, operated by high-level Fortune 500 service organizations. Together the HCG, Inc. core management group brings over 60 years of award winning call center expertise, earning a reputation for continually providing superior results. Over the past eleven years, the Group's proven competence has successfully solidified their clients' loyalty and retention. In addition, because the Group chooses to be exclusive advisors to this service delivery segment, the fine-tuned processes and methodologies they utilize to address the unique challenges of this model, are vastly superior to consulting generalists. Please Login