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Debbie Walker | Personal Profile
With over 20 years in the contact centre industry, I have extensive experience managing and training teams where I have been afforded the opportunity to leverage my strong organizational, problem solving and coaching skills in order to work effectively in several leadership positions. I have worked in both the outsourcing contact centre world as well as in-house contact centre. My call centre experience spans across both Training and Operations for Inbound as well as Outbound Customer Service and Sales programs from the Technical, Lottery, Service and Financial sectors.
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