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Member Profile

Deborah Cromwell
Marketing

Onvisource
(Verified Admin.)

Company Details

Onvisource

OnviSource enables companies to cost-effectively optimize, automate, and unify their customer interactions, business transactions and processes for their contact centers, back offices, and IT organizations through software products, cloud services or outsourcing solutions. Founded in 2004, the company has a well-established customer base with over 1,100 installations in a broad range of industries, has experienced consistent growth and profitability.

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Editorial Contributions

OnviSource and PeoplePraise Announce Partnership

OnviSource and PeoplePraise announced their partnership in integrating their solutions to expand their capabilities in employee engagement and performance management.
November 11, 2022 3:04 PM

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Billie Clarke's Answering Service Deploys OnviSource Intelligently Automated Analytics

Driven by speech technologies, OnviSource Intellecta automated analytics, powered by AI machine learning, enables the teleservices provider to holistically analyze, score and manage quality assurance (QA) and agent performance for 100% of interactions with minimal human effort.
June 8, 2022 10:50 AM

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OnviSource Partners with Voicegain for Speech Recognition

OnviSource has integrated Voicegain’s deep learning-based speech-to-text platform into its Intellecta™ multichannel analytics solution.
October 28, 2021 9:50 PM

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