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Member Profile

Denis Charron (6 Yrs in the industry)
Optimization and Process Expert (Telephone Access and Client Services)
Mcgill University Health Centre
Past:Nordia
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About Me, My Hobbies & Interests!

My primary focus is process improvement and quality assurance for the call center and for any entity within the organisation who uses an IVR,

Company Details

The McGill University Health Centre (MUHC) is an academic health centre. Building on the tradition of medical leadership of its founding hospitals, the MUHC provides multidisciplinary patient-centric care. Affiliated with the Faculty of Medicine of McGill University, the MUHC continues to shape the course of adult and pediatric medicine by attracting clinical and research expertise from around the world, assessing the latest in medical technology, and training the next generation of medical professionals.

In collaboration with our network partners, we are building a better future for our patients and their families; for our employees, professionals, researchers and students; for our community and above all, for life.

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Working From Home - Exclusive Interview With Denis Charron from Mcgill University Health Centre
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