Extensive Customer Care experience in both Inbound and Outbound operating environments. Project management and on time delivery of applications within budget. Honesty and Integrity is the name of the game.
I am all about the small Call/Contact Center and the ability for them to compete on a level playing field. The small environment can offer better service delivery, catch problems as they occur, keep their staff involved and motivated as well as remain competitive in price and technology. We can help you achieve this.