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Editorial Contributions

We asked members "Do you feel the service you personally get as a customer is better or worse than it was a year ago?"

Some members told us. Read their comments:

February 14, 2018
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We asked members What do you think the industry holds for us in 2018 - good or bad?
February 8, 2018
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We asked members about the past year and their thoughts about the new year. The question was: 
What contact center technology or other innovation excites you the most right now?

Read what some of them told us! 

February 6, 2018
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The most important day of the year for the CC & CX industry in the world!

We are proud to announce the winners of The 2022 '17th Annual' Global Top Ranking Performers Awards, The World's Most Prestigious Awards in the industry! Read More...
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