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Member Profile

Deepa Venkatrao
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About Me, My Hobbies & Interests!

Deepa Venkatrao is a distinguished Customer Experience thought leader and expert with over two decades of comprehensive experience in shaping exceptional customer journeys, driving loyalty, and optimizing business outcomes. As a strategic visionary, Deepa has played a pivotal role in transforming organizations by implementing innovative CX strategies, leveraging cutting-edge technologies, and fostering a customer-centric culture. Throughout her career, Deepa has demonstrated a deep understanding of customer needs, market dynamics, and industry trends, allowing her to develop tailored solutions that exceed expectations and drive sustainable growth. Her expertise spans across various domains within CX, including digital transformation, customer relationship management, voice of customer programs, and data analytics. Deepa's commitment to excellence and continuous innovation has earned her recognition as a trusted advisor and influencer in the CX space. She is known for her ability to navigate complex challenges, drive cross-functional collaboration, and deliver measurable results that positively impact customer satisfaction and business success. As a thought leader, Deepa actively shares her insights, best practices, and thought-provoking perspectives through industry forums, conferences, and publications. Her dedication to advancing the field of CX and empowering organizations to thrive in the digital era makes her a valuable asset and a true leader in the customer experience domain.

Company Details

IQVIA (NYSE:IQV) is a global provider of advanced analytics, technology solutions and contract research services to the life sciences industry. Formed through the merger of IMS Health and Quintiles, IQVIA applies human data science — leveraging the analytic rigor and clarity of data science to the ever-expanding scope of human science — to enable companies to reimagine and develop new approaches to clinical development and commercialization, speed innovation and accelerate improvements in healthcare outcomes.

About us - in 60 seconds!

Industry Champion!

Latest Voter Comments - why they want this individual to win!
A very proactive and compassionate person
April 4, 2024 5:29 AM
She excel at leading and empowering individuals while consistently delighting customers.and consistently delivered the best with her skills
April 4, 2024 4:24 AM

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