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Member Profile

AMBASSADOR
Ebru Demir (23 Yrs in the industry)
Customer Engagement and Operation Professional
İBB
Past:Assistt A.Ş
ZTE Turkey
Avea
Turkcell
THY
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NEW!

About Me, My Hobbies & Interests!

I am Customer Engagement and Operation Professional with more than 25 years experience. I have experience for Operation Management including Process & Quality Improvement, Productivity, Project Management, Business Development, Vendor Management, Customer Experience, Client Management (Inbound, Outbound, Telesales, Retention, Collection and Back Office activities for Telecommunication, Finance, Leisure and Travel, Insurance, e-commerce, Energy, Home Appliances, Healthcare, Media, Food&Beverage industries)

Company Details

Established in November 2007 as a wholly-owned subsidiary of Türk Telekom, AssisTT offers multi-channel customer experience solutions for sales & marketing, face-to-face services, social media management, and revenue management. As of the end of 1Q22, AssisTT has close to 15,000 employees across Turkey. The company draws upon 15 years of experience as well as industry-specific technology solutions to offer added value and a unique experience to its customers.
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