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Member Profile

Elzaan Olivier (20 Yrs in the industry)
Senior Group Manager
WNS South Africa
3 Connections

NEW!

About Me, My Hobbies & Interests!

I joined WNS South Africa in 2005 and is currently responsible for the contact centre operations of British Gas Business. I have10 years call centre experience, comprising inbound and outbound across various communication channels. I joined WNS as a Customer Service agent and worked my way through the ranks with dedication and a hunger for growth. Previously, I worked for a publishing company as an advertising sales agent where I got my taste for the importance of Customer Care.

During my time with WNS, I have looked after various accounts including Financial Services, Mobile Services and Utilities. I have also been involved in the setup of two different campaigns within the organization.

Company Details

WNS South Africa

WNS South Africa, formerly Fusion Outsourcing, is one of South Africa’s leading business process outsourcing (BPO) providers. Having recently been acquired by the WNS Group, a globally leading high-end BPO provider, the company has access to a larger service offering set, along with enhanced capabilities and expertise. WNS South Africa has been consistently recognised as a provider of award-winning services.

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