Teleperformance is a global provider of customer experience with multichannel strategy. The company has been providing customer care services for leading companies throughout the world since 1978. Teleperformance operates with more than 217,000 employees across 340 contact centers in 74 countries. The company conducts programs in more than 265 different languages and dialects for a wide variety of global companies in various industries. Teleperformance Turkey started offering outsourced services in 1995, such as customer services, customer acquisition (telesales & telemarketing), technical support, account receivables, BPO, social media with the multichannel strategy (voice, click-to-chat, e-mail, video chat, face-to-face, instant messaging, social media, voice portal, web app, mobile app, IVR, etc..) in 4 locations in 4 different cities: Istanbul, Usak, Balıkesir and Trabzon. Certifications: ISO/IEC 27001, PCI DSS, ISO 10002, ISO 9001:2008, EN 15838.Please Login
Lionbridge - People first or tech first? "You could argue it's neither--you could argue it's data." - Eric Jones on how data can be the starting point for decision-making about human and tech resources. #locworld38
CallFinder - Happy Friday from our Halloween-decoration-happy folks at CallFinder!
28 Minutes Ago
Lionbridge - "The biggest challenge is the pace of play...when we're seeing the size of jobs continue to get smaller with microjobs and microtexts, keeping up with them at the speed and completeness our clients require is a challenge." - Eric Jones on digital transformation #locworld38