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Member Profile

Eric Klein (14 Yrs in the industry)
COO
Cloudonix
     (Verified Admin.)174 Connections

 

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About Me, My Hobbies & Interests!

An entrepreneur and startup mentor for several technology oriented startups. Eric is a VoIP security and fraud expert and is a well-established speaker and author on the subject word wide. Mr. Klein has over 25 years of network and communications systems and management experience. During his career, Mr. Klein had worked for companies such as MCI, Cellcom, Alvarion, and Starhome.

Company Details

Cloudonix, the #DoMore Business Platform, accelerates revenues using Communications. Through it's Software Defined Communications platform, Cloudonix integrates easily with existing on-premise or cloud platforms. Cloudonix turns Business Systems into Business Super Heroes.

Every business has their "natural" communications channel - normally dictated by the customers. Cloudonix's technology enables businesses to "build" their own communications channel and seamlessly transition customers to other channels - to the one best suited for the business.

Enterprises can rapidly realize revenues and improve customer service by merging voice and data into a complete service context. Cloudonix adds Cloud capabilities to your existing on-premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.


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Editorial Contributions

It’s been a year since many of us had to change the way we work. for some the rapid change to a work from home team went smoothly, for others it was more of a challenge. Some lessons were hard. Some things worked well, some not so well. A year ago we asked members around the World about their experi...
May 13, 2021
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Many people were concerned about security of information with remote agents - how have you handled this in your business so its not an issue?
May 3, 2021
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If you are a manager how do you help your team if they are struggling with personal issues at home or anxiety about the future?
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Introducing Vicky, the new #VoiceAI agent from Cloudonix, Inc.! With the addition of our #Generativ... Read More...
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I had an interesting chat with an Indian Call Center software company today. They were having proble... Read More...
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