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Member Profile

Eric Klein (11 Yrs in the industry)
COO
Cloudonix
     (Verified Admin.)156 Connections

 

NEW!

About Me, My Hobbies & Interests!

An entrepreneur and startup mentor for several technology oriented startups. Eric is a VoIP security and fraud expert and is a well-established speaker and author on the subject word wide. Mr. Klein has over 25 years of network and communications systems and management experience. During his career, Mr. Klein had worked for companies such as MCI, Cellcom, Alvarion, and Starhome.

Company Details

Cloudonix’s smart voice calls and work from anywhere solutions are designed to improve your customer’s experience.

Contextual Communications
Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Get your customer to the right agent who is empowered with information about why they are calling

Work From Anywhere
Businesses are rapidly adopting WFA solutions and methodologies, however, in most cases – this affects their contact center workflows

Cloudonix adds Work-From-Anywhere capabilities to on-premise contact centers – without affecting existing workflows or exposing the business to security threats. Our cloud communication platform connects to any VoIP enabled contact center platform, automatically making it available to remotely located agents

Rapidly deployed and cost effective without replacing your existing systems or retraining your team


https://cloudonix.io
 
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Editorial Contributions

We asked Executives, What Contact Center Technology or Other Innovation Excites You the Most Right Now?
April 12, 2019 5:00 AM
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In your opinion, what has been the greatest challenge the contact center industry has faced in the last 12 months?
April 9, 2019 5:00 AM
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Personal Blog

I had an interesting chat with an Indian Call Center software company today. They were having proble... Read More...
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This is part of IT Expo, where we will be giving 2 presentaitons 

Democratizing Communicat... Read More...
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Cloudonix has release an update to the website that demonstrates our new Web Widget. By siging up fo... Read More...
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