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Member Profile

Eric Klein (11 Yrs in the industry)
COO
Cloudonix
     (Verified Admin.)161 Connections

 

NEW!

About Me, My Hobbies & Interests!

An entrepreneur and startup mentor for several technology oriented startups. Eric is a VoIP security and fraud expert and is a well-established speaker and author on the subject word wide. Mr. Klein has over 25 years of network and communications systems and management experience. During his career, Mr. Klein had worked for companies such as MCI, Cellcom, Alvarion, and Starhome.

Company Details

Cloudonix
Cloudonix’s smart voice calls and work from anywhere solutions are designed to improve your customer’s experience.

Contextual Communications
Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Get your customer to the right agent who is empowered with information about why they are calling

Work From Anywhere
Businesses are rapidly adopting WFA solutions and methodologies, however, in most cases – this affects their contact center workflows

Cloudonix adds Work-From-Anywhere capabilities to on-premise contact centers – without affecting existing workflows or exposing the business to security threats. Our cloud communication platform connects to any VoIP enabled contact center platform, automatically making it available to remotely located agents

Rapidly deployed and cost effective without replacing your existing systems or retraining your team

VISIT OUR WEBSITE
 
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Editorial Contributions

Covid-19 (Coronavirus) and Your Business - 1 year on! - Exclusive Interview With Eric Klein from Cloudonix
It’s been a year since many of us had to change the way we work. for some the rapid change to a work from home team went smoothly, for others it was more of a challenge. Some lessons were hard. Some things worked well, some not so well. A year ago we asked members around the World about their experi...
May 13, 2021 5:00 AM
 133 
Security Of Information & Working From Home - Members Share What They Do!
Many people were concerned about security of information with remote agents - how have you handled this in your business so its not an issue?
May 3, 2021 5:00 AM
 736 

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Personal Blog

Eric Klein - How are you handling agents working from home?
I had an interesting chat with an Indian Call Center software company today. They were having proble... Read More...
 214 
Eric Klein - We will be presenting at Open Source World in Ft. Lauderdale

This is part of IT Expo, where we will be giving 2 presentaitons 

Democratizing Communicat... Read More...
 318 
Eric Klein - Cloudonix new web widget for direct calls from a website to call center
Cloudonix has release an update to the website that demonstrates our new Web Widget. By siging up fo... Read More...
 512 
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The place where the world's best meet and share their best practices!

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