Hello everyone, This is Esra, I live in Istanbul. I have an 2 years experience in contact center industry. I was working as a Process Analyst before the call center industry. 😊 I am always open to learning new things. Always looking things up, reading up on stuff I’m curious about. I love swimming, travelling, yoga, pilates and taking photos.🤗 Lastly, I am looking forward to meeting other industry professionals to learn more about the industry!