Service Support and Development Head
Astra Credit Company
Currently I'm managing Contact Channels to ensure ACC services exceeding the standard and give a pleasant and memorable experience to ACC customers. Besides that, I'm also responsible to keep improving and developing people, process & technology. By joining this community I hope I can learn and share the newest techology, how to motivating people and any others related to Contact Channels.
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
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