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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Customer Contact Solutions Nigeria (Limited) is pleased to be able to provide our customers with a complete offering in terms of the modern multi-media customer interaction centre and related peripherals. Speak to one of our account managers for information and specifications on the state of the art:
· Unified Customer Interaction Centers · Automatic Call Distribution systems (ACD’s) (Aspect Unified IP Solution) · Interactive Voice Response Hardware and Software (IVR’s) · Voice Logging and Quality Assurance Hardware and Software (Loggers) · Voice over Internet Protocol (VoIP) Call Centres and broadband voice solutions · Call Centre Headsets, SIP phones, IP Phones, Cordless Headsets · Predictive Dialler Hardware and Software · Knowledge Management Software Applications (EGain) · Workforce Management Application Hardware and Software (Aspect E-Workforce Management) Please Login