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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Concentrix is a 'top 5' global player in the contact centre outsourcing business. Our clients range from large multinationals to niche local companies, with every client getting our full attention. Our services range from sales and acquisition, through customer and technical support and renewal and retention programmes. We provide bespoke services tailored specifically for each client’s needs. Concentrix delivers technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients. Combine this with our focus on operational excellence, our commitment to COPC and an ability to deliver year-on-year improvements … the value proposition is just compelling. Please Login (add)