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Telecontact - is an outsourcing contact center. Since 2009 the company has the biggest revenue share on Russian market.
Telecontact started it's operations in 1999 among first outsourcing call centers in Russia. Now the company operates a distributed contact center system of 11 sites in 9 cities across 4 countries: Russia, Ukraine, Belarus and Kazakhstan; the overall amount of agent seats now is 2700. Telecontact provides the full range of inbound and outbound services, involving all up-to-date communication channels. The industries most presented in clients portfolio are Banking (50%+), E-commerce, and Telecom.Please Login (add)