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Member Profile

Feras Alsheikh (7 Yrs in the industry)
CX Director
2P Perfect Presentation
     (Verified Admin.)15 Connections



About Me, My Hobbies & Interests!

A Customer Experience Professional Association Member (CXPA) having nearly 9 years’ practical experience with meritorious communication skill to achieve a challenging and rewarding position where exist an opportunity for potential development and growth. I am highly self-motivated, good mannered, enthusiastic and with excellent practical experience gained in professional environments A good challenging position in a distinguished and well established organization that will enhance, enrich, and develop my career path, which will help me and the organization to achieve a high level of productivity and produce a high quality of work A Customer Experience Director with a bachelor degree in Computer Engineering and a valuable experience in CX designing to comply CX competences starting form building customer centric organization until prove of ROI. also I have a Managerial level Genesys CX Platform, Linux based systems, IP Telephony solutions, Network implementation Ticketing System and support, a strong desire to work hard on own initiative and as part of a team, willing to become associated with a firm in which I may work to my highest potential and secure a good position.

Company Details

2P for Commercial Services was established in Riyadh, Saudi Arabia in 2004 as a Mobile Value Added Service (VAS) called WESAL as an IP Business Telephony System, followed by TARASUL as a Messaging System and YAMAMAH as a Bulk SMS Service.
The company then introduced the first in-house developed cash payment system SMART CASH which is fully integrated and approved by SADAD.
2P then started to grow and added wide range of IT products and services to its portfolio to provide more advanced and professional services in different areas such as:

- Contact Centers Business Units
- Business Intelligence (BI)
- Application Performance Management (APM)
- Internet Service Provider (ISP)
- Application/Software Development
- Data Centers & Passive Infrastructure
- Unified Communications (UC)
- Business Suite
- Security Applications
- Operation & Maintenance

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