Frank Esparza | Personal Profile

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Frank Esparza (11 Yrs in the industry)
VP of Sales & Marketing
Call Center Services International
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Company Details

Call Center Services International
Call Center Services International (CCSI) is a World Class Contact Center strategically located in Baja California, Mexico (minutes from San Diego, California). Our core business is to help you establish a high performance yet cost effective "near-shore" Contact Center in Baja California. Our agents are fully bilingual, bi-cultural, well educated and have expertise in a wide array of business functions such as Debt Collection, Customer Service, Order Processing, Business Process Outsourcing and Virtual Assistants.
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2019 GLOBAL CONFERENCE - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES
2019 GLOBAL CONFERENCE - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES .
14th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend ... Read More...
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