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Fred Stacey (8 Yrs in the industry)
Owner - Independent Consultant
AinCX, LLC
Past:Connect First, Inc.
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About Me, My Hobbies & Interests!

I have spent a significant part of my adult life dedicated to the learning and execution of leadership and company growth through a constant dedication to always improving personally and professionally. I try to live by the following words: "I never lose. I either win or I learn." Over the last decade and a half I held senior operating positions in software and technology companies both in the US and Internationally. Some of these positions included: VP of Sales, Chief Operating Officer in multiple startups under my company The Software Corporation, Director of Europe, Middle East and Asia-pacific for TouchStar Inc, Senior Vice President of Global Sales at Sentinel Development Solutions to name a few. I have a significant background in building and managing divisions and teams and have been responsible for the creation and build out of corporate university training programs. Before getting into technology, I had managed and turned-around several ailing call centers. I have spoken at national events on motivation and leadership. I also published my book “Cut out the Garbage” focused on call center sales management. Specialties: Executive Leadership in all aspects of software, Market entry, Contact center technology, international sales and operations, leadership training, motivational training, organizational change management, sales leadership, VAR management, Business and Channel Development

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AInCX - Helping Contact Centers with technology choices. AI & CX together!
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