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Member Profile

Frederico Carona (23 Yrs in the industry)
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About Me, My Hobbies & Interests!

Math major 

Contact Center professional since 1996 mainly in the telecom Inbound/Outbound customer care and sales business in Portugal. 

Company Details

Only the solutions are important, not the problems

Since 1987

Thanks to a wide and diversified range of experience it has acquired since it was created in 1987 and to a devoted team of consultants, RHmais now offers consulting services that are even more solid, dynamic and committed to the organisational changes that best suits the new developments in implementing a strategic business thinking.

RHmais vocation is to intervene in a most significant manner in public institutions, business associations and in the private sector (SME?s and large communications, industrial, services and financial companies). RHmais has been able to consolidate its reputation as a service provider that offers the highest standards in terms of COMPETITIVITY, TRUST, INNOVATION, EXPERIENCE, ACCURACY and QUALITY.

RHmais is a Portuguese company with a wide range of services such as:

Contact centres management
Personnel recruitment & selection
Training and e-learning
Mystery shopping
HR consulting


Editorial Contributions spent some time with Frederico Carona, Coordinating Director at Rhmais and asked him about his experience at the Top Ranking Performers event in Lisbon, Portugal.
August 7, 2014

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ContactCenterWorld - Top Ranking Performers Awards EMEA 2014: Ranked #3 for Best Contact Center Exec...
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